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 Services

As a Business Analyst, I bridge the gap between business needs and technical solutions through detailed analysis, process mapping, and stakeholder collaboration. As a Quality Assurance expert, I ensure robust and reliable software through meticulous testing. As a Project Manager, I map out every requirement and manage projects to successful completion.

1

Business Analysis

  • Business Requirements Gathering

    • Stakeholder Interviews & Workshops: Engaging stakeholders to extract needs and expectations.

    • Requirements Documentation: Creating BRDs, SRS, and user stories to communicate business needs.

  • Process Mapping & Optimization

    • As-Is and To-Be Analysis: Mapping current vs. future state processes to identify gaps.

    • Workflow Improvement: Proposing improvements based on bottlenecks and inefficiencies.

  • Solution Design & Validation

    • Use Case Development: Defining system interactions and business logic.

    • Wireframes & Mockups: Supporting UI/UX teams with visual guides.

    • Feasibility & Impact Analysis: Evaluating the technical and business viability of proposed solutions.

  • Agile Support

    • User Story Creation: Writing clear, testable stories with acceptance criteria.

    • Backlog Grooming & Prioritization: Ensuring the team focuses on high-value features.

    • Sprint Planning & Review Assistance: Supporting Agile ceremonies for continuous delivery.

  • Communication & Change Management

    • Stakeholder Management: Acting as a liaison between business and tech teams.

    • Change Request Handling: Managing scope changes with impact assessments.

2

Quality Assurance and Testing

  • Manual Testing

    • Functional Testing: Ensuring all functionalities of the application work as intended.

    • Regression Testing: Verifying that new code changes do not adversely affect existing functionalities.

    • Usability Testing: Assessing the application's user-friendliness and ease of use.

    • Exploratory Testing: Simultaneously learning, test design, and execution to uncover defects.

  • Automated Testing (Basic)

    • Test Automation Framework Development: Creating robust frameworks to support automated testing efforts.

    • Script Development and Maintenance: Writing and maintaining scripts for automated tests.

    • Continuous Integration and Testing: Integrating automated tests into the CI/CD pipeline to ensure continuous quality.

  • Performance Testing

    • Load Testing: Evaluating the system's performance under expected load conditions.

    • Stress Testing: Determining the system's robustness by testing beyond normal operational capacity.

    • Scalability Testing: Assessing the system's ability to scale up or down based on demand.

  • Security Testing

    • Vulnerability Assessment: Identifying and mitigating security vulnerabilities.

  • Mobile Testing

    • iOS and Android App Testing: Ensuring mobile applications function correctly on various devices.

    • Device Compatibility Testing: Verifying app compatibility across different devices, operating systems, and browsers.

  • Test Planning and Strategy

    • Test Plan Development: Crafting detailed test plans that outline testing scope, objectives, resources, schedule, and activities.

    • Risk Analysis and Mitigation: Identifying potential risks and developing strategies to mitigate them.

    • QA Process Improvement: Continuously improving testing processes to enhance efficiency and effectiveness.

  • Defect Management

    • Bug Tracking and Reporting: Systematically identifying, documenting, and tracking defects to resolution.

    • Root Cause Analysis: Investigating and determining the root cause of defects to prevent recurrence.

    • Resolution Verification: Ensuring that defects have been fixed and verified.

  • End-to-End Testing

    • System Testing: Testing the complete and integrated system to ensure it meets requirements.

    • Integration Testing: Verifying that different modules or services used by the application work well together.

  • Compliance Testing

    • Regulatory Compliance Testing: Ensuring the application adheres to relevant industry regulations and standards.

    • Accessibility Testing: Ensuring the application is accessible to users with disabilities.

  • User Acceptance Testing (UAT)/​Compliance Testing​

    • ​Regulatory Compliance Testing: Ensuring the application adheres to relevant industry regulations and standards.​

    • UAT Coordination: Planning and coordinating UAT activities with end users to validate the system meets business requirements.

    • Feedback Analysis: Collecting and analyzing feedback from UAT to make necessary adjustments.

    • Accessibility Testing: Ensuring the application is accessible to users with disabilities.

3

Project Management

  • Project Planning and Scheduling

    • Project Scope Definition: Collaborating with stakeholders to define project objectives, deliverables, and scope.

    • Timeline Development: Creating detailed project timelines, setting milestones, and deadlines.

    • Resource Allocation: Assigning tasks and resources efficiently to ensure project success.

  • Project Monitoring and Reporting

    • Progress Tracking: Monitoring project progress against the plan, identifying any deviations.

    • Status Reporting: Providing regular status updates and comprehensive reports to stakeholders.

    • Risk Management and Mitigation: Identifying potential risks and implementing strategies to mitigate them.

  • Team Coordination and Communication

    • Meeting Facilitation: Organizing and leading project meetings, including kick-off, status updates, and retrospectives.

    • Stakeholder Communication: Ensuring clear and consistent communication among all project stakeholders.

    • Conflict Resolution: Addressing and resolving conflicts that arise within the project team.

  • Documentation and Deliverables Management

    • Project Documentation Creation and Maintenance: Developing and maintaining essential project documents, including plans, schedules, and reports.

    • Deliverables Tracking: Monitoring the completion and quality of project deliverables.

    • Quality Assurance of Project Outputs: Ensuring that all deliverables meet the required standards and specifications.

  • Client Interaction and Management

    • Client Requirement Gathering: Understanding client needs and translating them into actionable project plans.

    • Client Status Updates: Providing clients with regular updates on project progress and addressing their inquiries.

    • Client Satisfaction Assurance: Ensuring client expectations are met and fostering long-term relationships.

  • Agile and Scrum Facilitation

    • Sprint Planning and Review: Leading sprint planning sessions and reviews to ensure continuous improvement.

    • Daily Stand-ups: Facilitating daily stand-up meetings to keep the team aligned and focused.

    • Backlog Grooming and Prioritization: Managing and prioritizing the project backlog to ensure the team is working on the most valuable tasks.

  • Process Improvement and Optimization

    • Workflow Analysis: Analyzing current workflows and identifying areas for improvement.

    • Process Enhancement Recommendations: Recommending and implementing best practices to optimize project processes.

    • Implementation of Best Practices: Applying industry standards and best practices to improve project efficiency and effectiveness.

  • Change Management

    • Change Request Management: Handling change requests and ensuring they are properly evaluated and integrated into the project plan.

    • Impact Analysis: Assessing the impact of changes on project scope, schedule, and resources.

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