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 Projects

Across my career, I’ve led and contributed to AI-powered systems, enterprise automation platforms, healthcare solutions, and large-scale digital applications.

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Each project reflects my ability to translate complex business requirements into structured, production-ready systems — combining AI logic design, requirement engineering, quality assurance strategy, and cross-functional delivery leadership.

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From regulated environmental reporting platforms to multi-agent AI ecosystems and enterprise marketplaces, my work focuses on building solutions that are scalable, compliant, and aligned with real operational workflows.

Explore the projects below to see how strategy, structure, and execution come together.

What I Do Across Projects

AI Logic Flow & Business Alignment

  • Architect end-to-end AI conversation flows aligned with real business processes

  • Map user journeys into structured, executable AI workflows

  • Align escalation rules with operational capacity and service models

  • Embed guardrails reflecting compliance and risk tolerance

  • Translate business strategy into production-ready AI behavior

  • Ensure AI systems mirror organizational risk posture and service standards

Feature Strategy & Product Evolution

  • Identify feature gaps based on real-world usage patterns

  • Propose and scope new AI capabilities aligned with growth objectives

  • Optimize interaction flows to reduce friction and increase engagement

  • Recommend automation improvements to reduce manual workload

  • Balance innovation with safety, feasibility, and operational clarity

  • Drive iterative improvement through structured feedback loops

Cross-Functional Product & Delivery Leadership

  • Elicit and clarify stakeholder requirements

  • Convert strategic objectives into actionable development tasks

  • Coordinate execution across engineering, AI, and product teams

  • Direct planning, sprint execution, and milestone tracking

  • Validate feature readiness prior to release

  • Manage scope updates and change requests efficiently

Additional expertise: 

Business Analysis & Requirement Engineering

  • Conduct stakeholder workshops and requirement elicitation sessions

  • Translate business needs into structured BRDs, FRDs, and user stories

  • Map end-to-end workflows and lifecycle models

  • Define acceptance criteria and validation logic

  • Align system functionality with regulatory and compliance requirements

  • Bridge communication between business teams and engineering

Quality Assurance & Risk Mitigation

  • Design comprehensive test strategies covering functional, regression, integration, performance, and usability testing

  • Validate complex workflows, edge cases, and system states

  • Ensure compliance with industry and security standards

  • Identify and prioritize defects with structured tracking

  • Reduce production risk through early-stage validation

  • Continuously improve QA processes and documentation standards

AI Product Manager Experience

Multi-Agent Educational AI System

Led the development of a structured AI ecosystem consisting of a student assistant, a teacher decision-support agent, and a curriculum auditing workflow tool.

The system ensured contextual accuracy, grade-appropriate tone, and academic integrity while supporting both learners and educators.

Impact Delivered:

  • Established scalable AI behavioral architecture

  • Embedded safeguards to protect learning integrity

  • Strengthened curriculum coverage visibility

  • Enabled personalized, data-informed educational support

Patient-Facing Medical & Health Coaching AI

Directed product and behavioral design for a healthcare AI assistant supporting patients between appointments.

The assistant delivered emotionally intelligent guidance while strictly avoiding medical overreach and escalating nuanced concerns to licensed providers.

Impact Delivered:

  • Increased patient engagement and care-plan adherence

  • Maintained clinical safety through structured escalation

  • Reinforced provider trust through risk-aligned AI boundaries

Voice-Based AI Customer Support Agent

Architected conversational logic for an inbound voice AI handling sales inquiries, repair diagnostics, pricing questions, and service requests.

The system automates qualification, structured information capture, and clean handoffs to human teams.

Impact Delivered:

  • Reduced manual qualification workload

  • Improved booking accuracy and call efficiency

  • Maintained response reliability through knowledge-aligned controls

Projects as Business Analyst / Project Manager

AI-Powered Environmental Reporting Platform (Green Energy Sector)

Led business analysis and project management for an AI-driven environmental reporting platform automating regulatory compliance workflows and anomaly detection across multi-domain monitoring (Air, Noise, Marine, Groundwater, EMP, Baseline).

Key Contributions

Business Analysis & Requirements

  • Conducted stakeholder workshops

  • Authored comprehensive BRD documentation

  • Defined report logic (Monthly, Quarterly, Annual, Baseline)

  • Designed anomaly detection and validation frameworks

Workflow & System Design

  • Mapped full lifecycle: Upload → Validation → Processing → Report Generation

  • Designed role-based access structure

  • Structured user stories and acceptance criteria

  • Embedded multi-layer validation rules

Project & Delivery Leadership

  • Directed sprint execution and milestone tracking

  • Coordinated between domain experts and engineering teams

  • Managed scope updates and release alignment

Business Impact

  • Reduced manual reporting effort

  • Improved regulatory compliance accuracy

  • Standardized validation and anomaly detection

  • Delivered scalable environmental automation framework

Hospitality Digital Concierge Platform (Web & Mobile)

Designed requirement frameworks for a hospitality concierge system enhancing guest engagement and operational coordination.

  • Gathered cross-stakeholder requirements

  • Defined booking and service integration flows

  • Supported SDLC execution through UAT

ERP-Based Procurement Automation System

Enterprise procurement platform streamlining sourcing-to-payment workflows.

  • Led lifecycle requirement gathering

  • Designed supplier and approval process maps

  • Ensured compliance and audit alignment

Projects as SQA engineer & Project Coordinator

Healthcare SaaS – Medical Code Management Module

Contributed as QA Engineer and Project Coordinator for a clinical documentation platform managing CPT & ICD medical codes.

Responsibilities

Quality Strategy

  • Designed comprehensive test scenarios covering selection logic, deletion flows, edge cases, and UI states

  • Validated synchronization across modules

  • Ensured flexibility without unnecessary validation restrictions

Functional Review

  • Provided PRD feedback improving workflow usability

  • Ensured real-time visibility logic and discard handling

  • Validated updated UX flows

Coordination

  • Managed feature change tracking 

  • Coordinated between product, design, and development teams

  • Verified release readiness

Impact

  • Improved clinical workflow flexibility

  • Reduced friction caused by forced validations

  • Strengthened release quality through structured QA

AI Based Image Swap Application

Description: IOS and Android based Mobile application that transforms user photos into exciting new roles, such as a footballer or an emperor. Users can capture their photos or upload existing ones, select a desired role, and submit the image for transformation. 

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Responsibilities:

  • Develop detailed test cases, test scripts, and test scenarios based on project requirements and specifications.

  • Ensure comprehensive test coverage for all possible user interactions and edge cases.

  • Perform various types of testing, including functional, integration, regression, performance, and usability testing.

  • Identify, log, and prioritize defects and issues found during testing, and track their resolution.

  • Collaborate closely with the development team to ensure timely and effective resolution of defects.

  • Validate the accurate integration of the image transformation API within the app.

  • Analyze test results and provide actionable feedback to improve the quality of the software.

  • Communicate effectively with stakeholders to provide updates on testing progress and any quality concerns.

  • Conduct user acceptance testing (UAT) to ensure the app meets end-user needs.

  • Provide continuous feedback for improving application performance and usability.

Health Staff Assignment and Management Platform

Description: The on-demand app efficiently imports staff data, manages assignments and payments through the command center, and enables doctors and nurses to accept assignments and track earnings via a secure SAML sign-in mobile app.

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Responsibilities:

  • Conduct end-to-end, functional, non-functional, UI/UX, and exploratory testing.

  • Use JMeter for load testing.

  • Develop comprehensive test cases for web and mobile apps.

  • Perform security testing to ensure data integrity and confidentiality.

  • Coordinate with the development team to resolve critical issues and enhance app performance.

Enterprise Marketplace Platform (Middle East Region)

Large-scale, high-traffic enterprise web platform.

  • Performed functional, regression, security, and performance testing

  • Executed load testing using JMeter

  • Validated multilingual and payment systems

  • Supported structured release cycles

Retail & E-commerce App and Web 

Description: DukkanTek's eCommerce app facilitates multiple vendors to sell products, offering online ordering, order tracking, and viewing of previous orders for end users. The application includes seamless payment integration and supports multiple languages for enhanced accessibility.

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Responsibilities:

  • Conduct end-to-end, functional, non-functional, smoke testing, UI/UX, exploratory, and regression testing.

  • Support multiple languages and integrate payment methods.

  • Conduct performance testing to ensure the app handles high traffic efficiently.

  • Provide input on improving user experience and interface design.

Schedules & Team Details of Different Sports 

Description:  The web application features admin and user modules, incorporating a customized calendar for creating sport-related events. Admins can efficiently create events by checking team slots and categorizing them, while users can access a customized calendar to view scheduled matches by date and time for various teams.

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Responsibilities:

  • Conduct end-to-end, functional, non-functional, UI/UX, exploratory, and regression testing.

  • Perform accessibility testing using the Wave tool.

  • Use TestRail for test case management.

  • Conduct API testing to ensure seamless communication between modules.

Enterprise Website

Description:  Web project of the software house. Official website from where users can easily approach them.

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Responsibilities:

  • Conduct end-to-end, functional, non-functional, interface, and GUI testing, exploratory, regression, smoke testing.

  • Perform load testing using JMeter.

  • Perform accessibility testing using the Wave tool.

  • Use Cypress for automation.

  • Ensure cross-browser compatibility and responsive design across various devices and platforms.

Card Creation & Mail Automation Platform

Description: The direct mail mobile app automates scheduled emails for birthdays and occasions, leveraging visitor view retargeting to identify anonymous website visitors. It offers personalized features like name printing and home photo display, accessible through its REST API for seamless integration into users' software platforms.

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Responsibilities:

  • Conduct functional and non-functional testing.

  • Review requirements and develop testing processes.

  • Create comprehensive test plans and cases.

  • Utilize Trello for project management and Appium for automation.

  • Conduct integration testing to ensure smooth interaction with external APIs.

Child Learning Tracking Application

Description: It is an Android and IOS-based learning system that enables all key stakeholders in education (teachers, parents, and students) to be involved in a student's learning.

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Responsibilities:

  • Review requirements and technical documents, and create comprehensive test plans.

  • Conduct exploratory, functional, and regression testing, and manage debugging.

  • Create flow diagrams of the project and perform requirement analysis and feasibility study.

  • Coordinate project management activities.

  • Liaise with internal teams (e.g., developers and product managers) to identify system requirements.

  • Conduct user acceptance testing (UAT) to ensure the app meets end-user needs.

Electronic Receipt App

Description: It is a web portal for the online receipt generation system for event organizers who can create entries for the participants. It has three modules: Super Admins, Admins, and Users. Super admins can create entries against different events. Organizations that are participating in those events are application users.

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Responsibilities:

  • Conduct end-to-end, functional, UI/UX, and exploratory testing on the web.

  • Perform regression and accessibility testing using tools like Trello, Browser stack, and JMeter.

  • Ensure data security and privacy by conducting thorough security testing.

  • Provide continuous feedback for improving application performance and usability.

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